Our confidentiality policy

As part of the management of our website and the associated services, Auvergne-Rhône-Alpes Entreprises may be required to process some of your personal data.
This data treatment, such as that described below, is mostly used in the legitimate interest of the Auvergne-Rhône-Alpes Entreprises, i.e. the local and economic development of the Auvergne-Rhône-Alpes Region.
For certain specific uses (among others, our newsletter), we may need your prior consent. In this case, you have the right to withdraw your consent at any time (this will not affect the legality of any treatment based on consent given prior to this withdrawal).
The present policy is intended to provide the people concerned with information pertaining to this treatment and their rights.
It describes the manner in which the Agency manages the data which it collects, both via its website http://www.auvergnerhonealpes-entreprises.fr/ and by other means (such as, for example, using forms, phone calls, e-mails and other communication, or other sources of public or official data).
Personal data treated by Auvergne-Rhône-Alpes Entreprises complies with the applicable laws and regulations concerning data protection and privacy: the GDPR (General Data Protection Regulations) – (EU) 2016/679 and the “IT and Freedom” law n° 78-17 from the 06 January 1978.

1. Responsibility for treatment and for data protection

The party responsible for the data treatment is Auvergne-Rhône-Alpes Entreprises, whose contact details are as follows:

  • Legal status: Declared association
  • Siren : 827 654 351
  • Address : 30 QUAI PERRACHE 69002 LYON
  • Tel. : 04 72 75 47 90
  • Email : contact@auvergnerhonealpes-entreprises.fr


Any question or request concerning the treatment of your personal data by Auvergne-Rhône-Alpes Entreprises may be sent using the contact details above, or with the following e-mail address: dpo@auvergnerhonealpes-entreprises.fr.

In order to avoid any risk of identity fraud and to process your request as quickly as possible, we may require you to produce proof of identity (e.g. A copy of your passport).

2. Data treated and final use

2.1. Log-in data

We conserve and treat the information from the web server log, in addition to the data generated by the use of the site. The servers we consult automatically collect the following data, among others:

  • the IP address allocated to you when you log in;
  • the date and time you accessed the site;
  • the pages you consulted;
  • the type of browser used;
  • the platform and/or operating system installed on the PC;
  • the search engine and keywords used to find the site

This information is stored and treated in order to manage and secure the site, to measure the number of visitors to the various sections and to improve the site and the experience. It can also be used to personalise our services and the experiences proposed.
In the event of a successful or attempted violation of the system, or in the event of illicit activity, we can also use this information in cooperation with your internet service provider and/or the local authorities to establish and document the infractions and identify the source.

2.2. Cookies

The web served will also collect information generated by cookies, installed and used in accordance with our cookie use policy, which you will have declared to have read and accepted. You can at any time modify your cookie preferences.

2.3. Contact data

In order to obtain additional services (subscription to a newsletter, request for information, request for support), we may need to ask you for personal information – primarily your contact details (surname, name, phone number, e-mail, company and/or employer).
This data will only be used to process your requests, manage and provide the service in question and ensure that this service is provided.
It may also be used to better identify your needs, improve the site and for our own internal statistics. Auvergne-Rhône-Alpes Entreprises may also use your personal information to contact you and/or provide general information or information about our services as part of our work.

2.4. Economic activity data in Auvergne-Rhône-Alpes

Among other roles, the site is intended to collect and distribute information about those involved in economic development in Auvergne-Rhône-Alpes (companies, consultants, institutions, agencies or public establishments, research or teaching institutes) (hereafter referred to as “Players”).
Generally, these Players are companies or other organisations. In this case, the contact people and/or representatives (actual people) are generally listed: the data treated here may therefore contain personal data. Additionally, these Players may also be people, and in this case, the data collected will also include personal data.
The data concerning the Players which are treated are, among others, the following:

  • Identification of the legal entity: official and administrative company information, address, roles within the company, logos, social networks, websites.
  • Contact people : surnames, names, photos, contact data (phone fax, e-mail addresses, actual addresses), roles within the company, subscription to newsletters, social networks, etc.
  • Context : presence on social media, press articles, affiliations, participation in economic projects and events, etc.
  • Activity(ies) : products and services, type of company, partnership, affiliation with clusters, networks, education and training, partner career, etc.

This data is only used as part of a professional or commercial relationship. It never contains sensitive data or protected data (under the terms of articles 9 and 10 of the GDPR).
The treatment of the personal data collected as described below is conducted as part of the management and operation of the site in accordance with the goals and projects of Auvergne-Rhône-Alpes Entreprises: http://www.auvergnerhonealpes-entreprises.fr/qui-sommes-nous
As such, this information may not only be made public, but may also be shared with our partners.

3. Data sources

The data treated as part of the treatments listed below come from the following sources:

  • Data from official, publicly-accessible registers;
  • Data from other publicly-accessible sources (Player websites, social media, press articles, etc.);
  • Data provided by networks to which the Players belong;
  • Data provided by the Players or their representatives themselves (meaning the data which you have shared using forms or during your interactions with our agency, our agents and/or our services, including recordings at one of our events).

4. Updating and conserving data

Auvergne-Rhône-Alpes Entreprises takes reasonable measures to ensure that the data they treat and publish is reliable for its intended use, and as accurate and complete as possible in order to attain the objectives described in the present policy.
Players are invited to verify any data concerning them and voluntarily send a rectification request if they find any incorrect or misleading data.
You are also cordially invited to contact us for any update of the data concerning you or concerning the Player with which you are associated.
One of the primary objectives of the data treatment is to collect and collate information about the Players in Auvergne-Rhône-Alpes Entreprises, in order to map them and publicly promote their business and their synergies.
As such, a Player’s data is conserved, shared and published for as long as the Player remains active.
Personal data which forms part of this data will be treated and conserved for the same period, unless a person concerned (you) expresses a desire no longer to see this data collected.
In this case, your personal data will be deleted upon our receipt of your request.
Your data may however be conserved if the Auvergne-Rhône-Alpes Entreprises is required to do so by law or for their statistical purposes.

5. Transferring and sharing data

Auvergne-Rhône-Alpes Entreprises may be required to share Player data with agents, sub-contractors or partners.
They are prohibited from using this data for ends other than providing services for Auvergne-Rhône-Alpes Entreprises or in any circumstances other than this partnership.
We may, for example, call on sub-contractors or partners to host our databases, treat our data or send you information that you have asked for.
Auvergne-Rhône-Alpes Entreprises may also engage in partnerships in which the Partner may reuse, share and/or complete the databases in order to provide their own services.
These partnerships are limited and are signed under the terms of Auvergne-Rhône-Alpes Entreprises’ own projects and objectives.
Auvergne-Rhône-Alpes Entreprises reserves the right to share your data in order to reply to requests for information duly authorised by the relevant authorities or by law.
Aside from the fact that some of the data concerning you will be made public (and therefore globally accessible on the internet), your data will not be transferred outside of the EU.

6. Your rights concerning the treatment of your personal data

Any person concerned will always have the right to access and rectify their personal data.
They may exercise these rights at any time, and you can always ask for all or part of the personal data concerning you to be deleted.
In certain cases and under certain conditions, you also have the right to oppose the use or request the limitation or transfer of your personal data.
You may exercise your rights by contacting us, using the contact details listed in point 1.
Please note that certain Personal Data treatments may be exempt from the right to access, rectify, delete, limit, oppose or transfer in accordance with the law.
Under no circumstances will your data be used for direct marketing purposes.

7. Security

Auvergne-Rhône-Alpes Entreprises implements the necessary technical, physical, legal, contractual and organisational measures to fulfil their legal obligations in terms of privacy and data protection.
Among other things, Auvergne-Rhône-Alpes Entreprises uses hosting services which provide safety precautions and which ensure standard protection for your data. Your data is stored in databases secured by a firewall and intruder detection software, in accordance with article 32 of the General Data Protection Regulations.
If you have reason to believe that your use of the site is no longer secure (if, for example, you believe that the security of your data has been compromised), we recommend that you contact us immediately using the contact details provided in point 1.

8. Modification of the present policy

Auvergne-Rhône-Alpes Entreprises reserves the right to modify their data protection policy at any time to take into account changes in our activities and legal requirements (among other reasons), but will always remain compliant with the law.
If necessary, we will inform you of any modification and, if possible, send you this notification by e-mail or any other appropriate media.

9.Who to contact concerning the treatment of your personal data by Auvergne-Rhône-Alpes Entreprises?

In accordance with the terms of the GDPR, all questions and requests pertaining to the treatment of your personal data by Auvergne-Rhône-Alpes Entreprises and to the protection of your privacy must be sent to us using the contact details in point 1.

10. Complaints

The Law recognises your right to complain to the data protection authorities (more information available at https://www.cnil.fr/plaintes).